Help centre
How can we help?
How does TicketsJet work?
We search airlines and travel agents to find the best flight options. We don't charge booking fees — you book directly with the provider.
How can I find the cheapest flight using TicketsJet?
Try searching 'Everywhere' to explore lowest-cost destinations, use the flexible-date calendar, and compare mid-week departures which are usually cheapest.
Where should I book a flight to right now?
Check the fare board on our homepage or run an 'Everywhere' search from your home airport to see the current budget deals across Europe, the US and Asia.
Do I book my flight with TicketsJet?
No — you book directly with the airline or travel agent on their platform. TicketsJet acts strictly as a search engine showing you the aggregated choices.
Does TicketsJet do hotels too?
Flights and car rentals are our focus. For hotels, our Stays search opens Booking.com in a new tab, where you compare and book. TicketsJet doesn't compare hotel prices yet.
What about car rentals?
TicketsJet compares leading car rental companies to bring you competitive prices, free-cancellation options and clear fuel policies.
What happens after I've booked my flight?
You will receive a confirmation email directly from the vendor or airline you purchased from. Reach out to them directly for any support questions — they hold your reservation.
Can I book a flexible flight ticket?
Yes. Many airlines provide tickets that allow date changes without fees. Look for the flexible filter during your search.
Does TicketsJet charge any fees?
Never. Our service is free for travellers. We earn a commission from providers when you book through our links — at no extra cost to you.
Is my payment handled by TicketsJet?
No. All payments are made directly on the provider's secure platform. We never see or store your payment details.
Booked already? Your reservation is held by the airline or provider you booked with — contact them directly for changes, cancellations or refunds.